Bellahome.vn warrants the following cases:

  • Product is damaged by technical error during manufacturing and installation process.
  • Product is within the warranty period.
  • Product has a warranty card from bellahome.vn (Receipt).

Bellahome.vn does not warrant the following cases:

  • Customers change the structure of the product by fixing it themselves.
  • Product is scratched, damaged in use.
  • Product is damaged by disasters, fire, flood, insects, animals, humidity and high temperature, has mildew, rust, is eroded, oxidized.
  • Product is soaked, waterlogged, causing it to bend. Product is affected by steam, fire… due to unsafe installation of electric – water equipment.
  • Expired warranty.

Customer service

Customers can contact our customer service department during working hours:

Hotline: (028) 22534777 – 22536777

Monday – Saturday and Sunday, Public holidays.
From 8am – 9pm