I. EXCHANGE POLICY:
- Exchange within 7 days of purchase for undelivered orders (free of charge).
- Exchange within 10 days of purchase for delivered orders (15% of the receipt fee)
Exchange conditions:
- Product is 100% new, unscratched (for delivered orders)
- New product after exchanging is of equal or greater value to purchased order.
- Customers willing to exchange goods must pay at the showroom where goods are purchased before the company delivers.
Note: For make-to-order products, 50% liquidated products, scratched products, company does not accept exchange.
II. RETURN POLICY:
- Return within 7 days of purchase for undelivered orders with 20% of the receipt fee.
- Return within 10 days of purchase for delivered orders with 25% of the receipt fee.
Note: For make-to-order products, 50% liquidated products, scratched products, company does not accept returns.